50分 英文翻译 导游职责及简历
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发布时间:2022-05-13 22:08
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时间:2022-05-24 03:04
1, attractions itinerary, attractions Tour order of the rationalization;
2, the visitors put in charge of accommodation, reasonable arrangements for dining restaurants, going to bed hotel;
3, spots on the tourist attractions of the customs, climate topography, history and culture for all-round on;
4, traffic arrangements, car, train, boat and plane tickets for the reservation and unity.
Only to find a successful method, not an excuse for failure.
1, two in customer satisfaction surveys, in the "customers most satisfied with the staff of" A first vote for the whole company before more than 1,000 employees in five, second ranked in the first place. Communication and satisfaction rate of 97.5 percent.
2, was responsible for the "public service" and "public affairs" in the company of two moles in all sectors in the horizontal and competitions, ranking first.
3, plotted and organized a number of 200-400 people to participate in the activities.
4, is responsible for communicating with customers, make the best of customer needs, know your customer, and collection of customer information, customer resource development; regular proction, special case reports, customer service manager to help build customer central database.
5, responsible for the management of the quality of management control, quality goals and preventive measures to correct the formulation and implementation
6, ring the Canton Fair, as one of the two leaders, headed for the hotel at the airport VIP visitors resident advisory hospitality services.