如何用英语礼貌地打电话
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发布时间：2022-04-20 22:01
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懂视网
时间：2022-05-31 09:34
中国的电话业有了惊人的发展，电话已渗透到了中国社会的各个角落，但令人有点吃惊的是，不少人还没有学会哪怕是起码的电话礼仪。英文打电话礼仪有哪些?下面是学习啦小编搜集整理的一些内容，希望对你有帮助。
英文打电话礼仪
基础会话
1. leaving a Message (留话)
学习重点：找某人听电话
表示某人不在
表示要留话
留下自己的联络处
询问如何拼对方的姓名
会话1
留下联络处
A：This is Deng—Robert Deng from Taiwan. I‘d like to speak with your Director.
我姓邓，台湾的Robert邓。请您们主任听电话。
B:Mr. Jones is not in right now. May I take a message?
Jones 先生现在不在，您要不要留话?
A：Yes. Could you ask him to call me at the Hilton Hotel， Room No. 579?
好，请转告他打电话到希尔顿店，579号房来找我，好吗?
B:Certainly， Mr. Deng. Hilton Hotel， Room 579?
没问题，邓先生，希尔顿579号房吗?
A：That’s right. Thank you.
没错，谢谢您。
词语
1.This is……我是……。在电话中说明“我是谁”时，是用“This is……”，而不是“I am”。
2.I‘d like to……等于“I would like to……”——“我想……”。“would like”为“want”的客气用法。
3.speak with …… 找……听电话;与……讲话
4.in 在(家、办公室)中。此处的“in”不是介系词，而是副词。
5.right now 现在。“right”为副词，意思是“正是”，为强调的用法。
6.take a message (帮人)留话。“take”是“记下;记录”，“message”是“口信;传话”。
7.No n. “No”是“number”的缩写，通常放在数目字的前面，表示“第……号”，如“No. 3”，即是“第三号”。
8. certainly adv. 当然可以;好(口语用法)
关键句型
CALLER：请转告他打到……找我
Could you ask him to call me at……?
这句型适用于找不到对方，或对方有事不能前来接听时，留下自己的联络处，请其回电。
“at”之后可接地点或电话号码。“could”是请求或征询时的助动词，用于请求、委托时，语气谦和客气。
同义句
Would you tell him to call me at……?
Could you inform* him that I can be reached* at……?
Would you have him get back to me* at……?
inform v. 通知
reach v. 能联络得到
get back to (someone) 回(某人)电话
RECEIVER：他不在，您要留话吗?
I take a message?
这句话适用于“某人”只是暂时不在，而仍会回来之时。请对方留话即表示自己将告知“某人”，请其主动联络，而不必劳烦对方再打来。“may”是用于请求或征询时的助动词，也可用“can”代替，不过“may”在语气上较为客气。
同义句
Mr. Jones is out* at the moment*. Would you like to leave a message?
Mr. Jones is not available* right now. May I give him a message for you?
Mr. Jones is away from his desk*. Can I take a message?
out adv. 外出;不在
at the moment 现在;此刻
available a.是指“找得到人;在此处”的意思
away from one’s desk不在位子上
英文打电话礼仪:接通电话 Getting Through
▌很多人在打电话的时候，并不会自报家门，所以你可以礼貌地问对方的姓名，人家不会生气的。例子：
A: Can I speak to Mr Smith, please? / Is Mr Smith there, please?
我能和史密斯先生通话么?/ 史密斯先生在么?
B: May I ask who's calling? / Could I have your name, please?
请问您是?/ 能否告知您的姓名?
A: Yes, this is Tom Cruise speaking.
我是汤姆·克鲁斯。
▌在公司里，接起电话要先报上自己的名字，而不是问对方是谁，“Who's there?”听起来很不礼貌。
但是不要说“I am”或“My name is”，直接在自己的名字后面加上“speaking”就可以了。比如，
▷Hello, John Smith speaking.
你好，我是约翰·史密斯。
最好再加上公司的名字：
▷This is John Smith from China Daily.
我是中国日报约翰·史密斯。
▌如果对方找的人正是你，对话则是这样的。
A: Can I speak to Jane, please?
可以帮我接一下简吗?
B: Speaking.
我就是。
英文打电话礼仪:留信息 Leaving or Taking a Message
对方要找的人不在，你可以说明情况，注意在句首礼貌地加上“I'm afraid”或者 "I'm sorry"。比如：
I'm afraid Mr Smith is out of the office today.
抱歉史密斯先生今天不在公司。
其他可能的情况还有：
… off sick today.
请病假了
… in a meeting.
开会中
… on holiday.
休假了
或者
I'm afraid his line is engaged.
他正在通话中。
接下来，你就可以问对方是否需要留信息。
A: Would you like to leave a message?
您需要留个言么?
B: Could you ask him to call me back? / Could you ask him to return my call?
能否让他给我回个电话?/ 能让他给我回个电话么?
如果你想让对方帮忙捎个信，则要说，Could you take a message?
热心网友
时间：2022-05-31 06:42
1．喂！请找汤姆接电话。
Hello May Can Could I speak to Tom?
I'd like to speak to Tom.
May I take to Tom?
May I have a word with Tom?
Would you ask Tom to speak to the phone?
2．我是汤姆。
This is Tom.
This is Tom here.
Tom is here.
This is Tom speaking. Tom is speaking.
3．你是谁？
Who's that is ?
Who's that speaking calling?
Who am I speaking to ?
May I have your name?
4．你是李雷吗？
Is that Li Lei?
Is that you Li Lei?
Is that Li Lei speaking?
5．请稍等一下。
Hold on please.
Hold on for a moment a minute Please.
One A moment Please.
Wait a moment.
Will you please hold the line?
Hold the line please.
Just hold the line A second please.
Dont's hang up.
Hang on a minute.
6．请给我回个电话。
Could you ask him to call me back please?
Please call me back.
Please return my call.
Would you mind calling back?
Can you ring me back?
7．你拨错电话号码了。
You have got the wrong number.
You must have dialed the wrong number.
8．我给格林打个电话。
I call ring phone telephone Green.
I call ring phone Green up.
I give green a ring call.
I make a telephone call to Green.
