饭店英语情景口语:如何在前台办理入住手续?
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发布时间:2024-10-08 08:35
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时间:2024-12-13 15:07
饭店英语情景口语100主题图书目录,涵盖多个实用场景:
Part 1 前台交流
Unit 1: 订房流程
电话预定:Making reservations over the phone
现场预订:On-site booking
团体预订:Group reservations
房间选择:Requesting specific rooms (views and bed types)
修改预订日期:Changing reservation dates
取消预订:Canceling reservations
Unit 2: 接待处服务
介绍酒店设施:Explaining hotel services
登记客人:Checking in guests with or without reservations
团体登记:Managing group check-ins
延长住宿:延长住宿期限
公司付费:Company payments
Part 2 门童协助
行李服务:Baggage assistance
电梯使用:Operating the elevator
引导客人:Escort guests to their rooms
物品存放:Storing items for guests
Part 3 问讯处咨询
购物和观光信息:Local shopping and sightseeing guidance
方向指引:Providing directions to destinations
门票预订:Booking tickets
一日游服务:Organizing day trips
宾馆位置:Giving directions to the hotel